OUR PEOPLE

The motivated team at Heritage Paper has built our stellar 20 + year reputation of excellence by providing professional service and innovative custom packaging solutions to a wide range of companies and industries in California, the West Coast and beyond. We take pride in our partnership approach, offering clients a unique combination of in-depth industry expertise, the latest in custom packaging manufacturing and unmatched customer service.

We strive to be an extraordinary and sustainable workplace of world-class professionals. We’ve applied the concept of ‘Servant Leadership’ – a simple idea; those who serve first and then choose to lead can make the biggest difference in an organization, and in peoples’ lives – to our own management philosophy, organizational structure and processes. In this way, Heritage shows our commitment towards those we serve – our employees, our clients and the community at large. We always ask ourselves the ultimate question – do those served grow as persons?

OUR PROMISE

Our Professional Team At Heritage Paper Is Empowered To Keep The Promises We Make

Many companies have mission statements. Precious few actually attempt to live up to them. At Heritage Paper, we are dedicated to always 'search out our customers' needs and meet them in a superior way.'

We embrace the latest technology and ideas to support your business. We offer both in-house graphic design and structural engineering that allow us to develop unique and creative solutions to your packaging requirements. We also offer in-house fulfillment services, Just-In-Time shipping, and the people, equipment and facilities to ensure a successful outcome for our clients’ projects. Each of our clients have unique needs, so we take the time to truly understand the nuances of their people, processes and business realities to better help us find the right solution for them. Through this process we explore more efficient packaging methods, alternative packaging materials, customized warehousing programs and tools to automate the packaging process from beginning to end. Through our array of manufacturing and distribution facilities, Heritage Paper can help you identify the right solution—and save you time and money in the process.

QUALITY POLICY

Our policy has always been to produce quality products in an environment that is safe and enhances the honesty and integrity of all our employees. We continually strive to meet and/or exceed our customers' requirements through our commitment to delivering quality products and services, that are delivered on time, every time.

In accordance with our commitment to excellence, we maintain an ISO 9001 registered quality management system. This means that we adhere to stringent quality management standards recognized worldwide and developed and controlled by the International Organization for Standardization (ISO) in Geneva, Switzerland.

ISO 9001 requires that a company meet a set of requirements aimed primarily at achieving quality and customer satisfaction at all program stages from design through servicing.